Other Activities

Distribution Centers

Mumbai (1975), Thane (1993), Palghar (2004), Raigad (2008), Vasai (2009), Pune (2018)

-Approximately 95 items are distributed each month (around 450 items annually)

– Annual turnover Rs 80 crore

– Advance orders taken from members, purchase of goods as per demand

– A purchase committee comprising of discerning women volunteers buys goods directly from manufacturer on wholesale basis

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Consumer Plaza

1) Dadar  2) Andheri  3) Goregaon  4) Thane  5) Borivali
6) Vasai 7) Dapoli  8) Panvel  9) Pune  10) Palghar

Noteworthy features of Consumer Fairs:

  1. Quality Goods at reasonable rates
  2. Sale receipt is mandatory for every item sold
  3. Consumer is guaranteed that if any item is found defective, it will either be replaced or full refund will be given.
  4. Initiatives like “Jago Grahak Jago” to create consumer awareness among visitors
  5. Total turnover at Panchayat Peths: Rs 10 crore

Organization wing

  1. Building the organization through members’ get-togethers, educational trips, training sessions, etc
  2. Educating members by arranging lectures and competitions.
  3. Using organizational strength to raise a voice against injustices to consumers.

Consumer Education wing

  1. Organizing consumer awareness sessions for school and college students, women’s groups, offices, senior citizen groups and social service centers as per relevance and requirement.

  2. Writing articles and columns in different newspapers on different subjects affecting consumers.

  3. Participating in TV/Radio programs and other media initiatives that aim to create consumer awareness.

  4. Publishing books, booklets and pamphlets for guiding consumers on various topics.

  5. Distributing the monthly magazine “Grahak Tituka Melava” to all members free of cost.

Consumer Protection wing

  1. Use laws related to Consumer Protection to provide protection to consumers.

  2. Free Consumer Grievance Guidance centers are operated to empower consumers and help   them get justice.

  3. These consumer guidance centers operate at Girgaon, Grahak Bhavan, Parle(east), Santa Cruz,  Chembur, Thane, Pen and Pune.

  4. Forty-two MahaRERA reconciliation forums are operational in Mumbai, Nashik and Pune.

Environment Protection wing

With the objective of environmental protection in mind, different projects like waste management and composting of wet garbage are undertaken. Also, we urge people to use as little plastic as possible and encourage them reuse and recycle it.

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