Supreme Court orders full refund for airline passengers for flights cancelled during Corona Pandemic.
Airlines to endeavor to refund the collected money to passengers within 15 days from today.
If on account of Financial Distress any airline not able refund money now, it shall provide Credit Shell equal to the amount of fare collected, in the name of the passenger so as to consume the same on or before 31st March 2021.
This Credit Shell is transferable to other passengers and also re-routable without any extra charges.
The Credit Shell value shall be enhanced by 0.75% per month till 31st March 2021.
If passengers do not use Credit Shell by 31st March, Airlines will have to give refund with interest @ 0.75 % per month (9 % p.a.).
As you may be aware Mumbai Grahak Panchayat (MGP) was Intervenor in this PIL filed by Pravasi Legal Cell.
The reliefs are also in line with UNCTAD Advisory issued as a result of follow-up by MGP.